Your partner can show his/her operation trace and lead you to solution. Whether to start/pause/stop screen sharing is all controlled by you. Share your screen with your partner to see the issue together. Your partner can call you to discuss the probem in real-time. After your partner connects to your device via a 9-digit connection code, you are in connection!
(Note: Your partner needs to download AirMirror, not Remote Support to build connection with you)ģ. Share the 9-digit connection code to your partner who has downloaded AirMirror. Download and open AirDroid Remote Support app on your mobile device.Ģ. You can share your screen, receive a call, and send messages to have your partner quickly understand the problem and then provide useful suggestions.ġ. It helps you establish connection between you and your partner, providing the most intuitive and convenient way to demonstrate your problem and receive instant help. As we are well aware of the evolution speed of cyber attacks, we will keep working on the existing project to improve AirDroid for our users to better protect them from future possible threats.Īfter all, it is always AirDroid’s first priority to look ahead to the rigorousness of cyber security, further refine AirDroid’s functionality for our users and delight their multi-screen lives.Introducing AirDroid Remote Support, a new efficient solution for technical support ! However, we never only scratch the surface when it comes to security.
AIRDROID NOT CONNECTING UPDATE
Now we can finally release this update fully to fix the issue raised as well as make sure our users are better protected.
After a careful assessment, we started to roll out this update partially earlier this month across clients to make sure a smooth communication is performed well. We introduced the restructuring coding system into AirDroid4.0 and AirDroid 4.0.0.1 to make sure the compatibility works fine across platforms late in November. In this update, we have improved our encryption mechanism as planned and fixed the issue regarding the recent concern over AirDroid’s security.Īlong with other security improvements, we have upgraded the communication channels to https and improved the encryption method.īecause of AirDroid’s cross-platform nature, it took us sometime to design a customised solution and level up our security in all aspects. We have just completed the staged rollout of AirDroid(Mobile 4.0.0.3 Mac/Win 3.3.5.3 ) on Google Play Store, it is now available to all users.
AIRDROID NOT CONNECTING FULL
These new versions “have improved encryption mechanism as planned and fixed the issue regarding the recent concern over AirDroid’s security.”įor more on what was fixed, you can view the full statement below.
Through a statement sent to us, AirDroid confirms that their mobile app has been updated to v4.0.0.3 and PC apps to v3.3.5.3.
AirDroid said that they would push an update to clean everything up within a couple of weeks and has now done that.
AIRDROID NOT CONNECTING ANDROID
Last week, popular smartphone-to-PC software, AirDroid, came under fire for allegedly having “multiple” security vulnerabilities in their Android app when connected to an unsecure network, but also for seemingly pushing out other updates instead of fixing these potentially serious issues.